Ticket Fees


Billetlugen A/S makes a living mediating tickets between event organizers (theaters, music venues, stadiums, etc.) and the customers wanting to buy a ticket. Billetlugen's earnings come from the fees connected to purchase of tickets via Billetlugen.

Ticket fee

The fee may be contained in the price of the ticket - this is when the organiser pays the fee. When the fee is paid by the buyer of the ticket, the fee is added to the price of the ticket.

In the event of cancellation, the ticket fees charged will not be refunded. If the fee has been paid by the organizer, the full amount will be refunded.

The ticket fee amounts to min. DKK 20.00, incl. VAT per ticket.

Booking fee

The fee is additional to the ticket price and will be added to all orders. In the event of cancellation, the ticket fees charged will not be refunded.

The booking fee amounts to DKK 15.00, incl. VAT per order.

Shipping fee

If you want Billetlugen to print your ticket, it will be sent to you via the Danish postal service. The shipping fee is DKK 40,00 for addresses in Denmark. For addresses outside Denmark, we charge DKK 75,00. If you order five tickets at the same time which are all to be sent to the same address, we still only charge one fee..

Shipping fees will not be refunded on cancellation.

Fee for lost ticket

If your ticket has been stolen, you have washed it or had other mishaps to which Billetlugen is not liable, it will cost you a fee of DKK 60 to cancel the lost ticket and DKK 40 to have a new ticket printed and sent.

Fees on payment
Card typePrice
Dankort, VISA/Dankort 0 - 50,00 kr. 0,70 DKK
Dankort, VISA/Dankort 50,01 - 100,00 kr. 1,10 DKK
Dankort, VISA/Dankort more than 100,00 kr. 1,39 DKK
Diners Club issued in Denmark 1,25% of transaction amount
Diners Club, issued abroad 1,25% of transaction amount
MasterCard issued in Denmark 0,80% of transaction amount
MasterCard, issued abroad 0,80% of transaction amount
VISA 0,80% of transaction amount
VISA Electron issued in Denmark 0,80% of transaction amount
JCB 3,25% of transaction amount (Min. 1,95 DKK)
Danske Netbetaling 2,00 DKK
Nordea e-betaling 1,50 DKK